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Service Thank You

United Insurance provides personal & business insurance in Grand Rapids and neighboring communities.
Thank you for utilizing our online client services.

You will receive an automated email confirming receipt of your request followed by personal contact from a member of our staff.

The following are guidelines for our response times on client service requests:
  • Claims will be handled on a priority basis.
  • During business hours we will make every effort to respond within 2 hours for auto, motorcycle, or business insurance certificate requests.
  • We will also make every effort to respond the same day to policy change or contact requests received by 3pm; we will always respond within 1 business day.
  • We will work diligently to respond to policy review requests within 1 business day and will contact you within that time frame to notify you if additional time will be needed.
If you have any questions or concerns, please contact our office.
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