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Roadside Assistance - More than just Towing! | Michigan Auto Insurance

posted Mar 28, 2018, 12:18 PM by Jason Grubbs   [ updated Apr 3, 2018, 11:25 AM ]
Roadside Assistance - Michigan Auto Insurance

When I started in the insurance business, over 25 years ago, towing was an optional coverage on Michigan auto insurance policies that simply reimbursed you, up to a specified dollar amount, if your vehicle required the assistance of a tow truck.

Over the years most insurance companies have enhanced their towing coverage to become Roadside Assistance Programs extending benefits along with offering convenient options to arrange for services with the bill paid directly by the insurance company.



Roadside Assistance typically covers:
Towing
Dead Battery
Changing a Tire
Lock Out Service
Emergency Fuel & Fluid Delivery
Minor Mechanical Assistance

The way it works is simple: When you include roadside assistance coverage on your Michigan auto insurance policy the insurance company provides you with an emergency roadside assistance phone number or a Smartphone app to access services available 24 hours a day, 7 days a week.

If you ever need roadside assistance you call or use the app and a representative will assist you dispatching a local service provider.  Once service has been completed you simply sign and the bill is taken care of directly by the insurance company - saving you the time and hassle of arranging service directly, paying out of pocket, and waiting to be reimbursed.

If you happen to arrange service on your own you can still submit a receipt for reimbursement of any covered expenses.

Emergency Roadside Assistance Phone Numbers

Fremont Insurance: 1-800-550-0325

Hagerty Insurance: 1-888-445-8103

Progressive Insurance: 1-800-776-2778

Safeco Insurance: 1-877-762-3101



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